DSP Manager (Entry Level)

Job description

FUGA is seeking a self-motivated, hands-on, detailed oriented and highly organised DSP Manager, to join our Operations team in Amsterdam. The successful candidate will help maintain, expand and improve the worldwide DSP network that FUGA works with and manage the day-to-day relationship with these DSP partners.

If you have a technical and analytical mindset, like to work in a fast-changing industry, are not afraid to deep dive into complex issues and have an affinity with music and tech, we look forward to welcoming you to our team.


What you do

  • Be a point of contact for our existing DSP partners
  • Investigate, troubleshoot, and where possible solve (technical and operational) issues related to our DSP connections
  • Act as interface and point of contact between the Operations team as well as Development and Product teams for DSP related issues
  • Coordinate and chair regular catch up and planning calls with our DSP partners
  • Escalate issues where appropriate and communicate effectively
  • Create support documentation, training guides and procedures for use internally and externally by clients
  • Work closely with FUGA Licensing team to manage and prioritise new DSP setup, as well as day to day operational and administrative tasks
  • Assist with the onboarding of new DSPs
  • Conducting business and operational reviews to ensure that FUGA’s relationship with its DSP partners is managed in the most effective and optimal way

Requirements

Who you are

You are tech-savvy, communicative and confident working in and dealing with technical/operational teams.

  • Bachelor Degree
  • 2 + years of experience working in the digital supply chain, ideally in music
  • Passionate about music and it’s industry
  • An independent worker / thinker / planner
  • Excellent in communication and analytical skills
  • Organised and comfortable tracking and prioritising multiple issues
  • Able to work under pressure
  • A problem solver
  • Comfortable working in an AGILE environment
  • Fluent in English - written and speaking
  • Knowledge of DDEX, SQL and XML is a big plus
  • Understanding of music metadata

Who we are

  • Enthusiastic team and a growing company with strong ambitions
  • International business environment, colleagues and clients around the world with diverse backgrounds in music and tech
  • Egalitarian, transparent environment with career growth opportunities
  • Part of a dynamic industry: technology, music and entertainment


About FUGA

Founded in 2006, FUGA builds software and provides services for the digital music industry. We have an extensive and growing international network of clients and partners. Our HQ is based in Amsterdam, the Netherlands, with offices in New York, London, and Paris.


We operate at the heart of the music industry with clients such as Armada Music, Epitaph, Domino Recording Company and more. FUGA connects these record labels, artists and distributors with online stores such as Spotify, Youtube, and Apple Music. By doing so FUGA enables its clients to optimize their business processes and successfully execute their strategy. FUGA's products & services provide a complete ecosystem for the digital product cycle. Clients manage, distribute and promote their music and collect on their revenue